Reinventing Yourself

Meet Sara Hines – Director, Emerging Technology at Humana. Sara presently oversees the provider organization that is focused on digital and conversational AI platform transformation. Through the organizational advancement of these applications, Humana continues to enrich the provider experience, driving transformational change and accelerate continued value for our providers.

In 2019, Sara co-designed and developed a AI product and was later named one of IBM’s “Women Leaders in AI,” a global list of 40 women who are pioneering the use of AI in business. Sara joined Humana in 2015 as part of a specialized strategic innovation team focused on evaluating transformational technologies to help redefine business processes and practices. She successfully implemented an enterprise artificial intelligence (AI) platform to transform the way Humana serves providers.

Before joining Humana, Sara was the Vice President of Operations at Prism Medical, Ltd., where she launched a new division focused on the acute care market and lead the division in operational quality, strategic intelligence, market analysis, sales productivity and process efficiency.

Prior to that, Sara served as Vice President – Partner Sales for ZirMed. She has held key sales and strategy focused leadership positions at U.S. Voice and Data, Verizon Enterprise Systems, and Cisco Systems. Sara also founded ARAS Communications, LLC, an IT consulting firm that managed large-scale, high-profile strategic engagements for enterprise-level clients in diversified vertical markets. She served as ARAS’ CEO for 10 years.